This module involves exploring, brainstorming, and lateral thinking as creative ways to solve problems. It also describes the differences among innovation, invention and creativity, and how to increase in these areas while factoring in sustainability and social responsibility.

Let's do an exercise on creative problem solving by asking questions about our business problems. Click on the image below and post these questions on the Jamboard. Just select a sticky note, write your name, and post as many questions as you can. This will lead you to answers that can provide you with information on what you are actually looking for.

Find the root causes of your business problem by using the 5 Whys technique. Create both the Single Lane and Multiple Lanes format. Upload your file in the comment section below.